I just want to say thank you for your excellent service and help just when we needed it most. I had purchased a TENS unit for my husband as a gift for Christmas. We had a house fire a year before and we lost our unit in the fire. We received the unit and it didn't work. We were told to call Dennis at head office so my husband did. He gave us many options to solve the problem. We ordered a new unit, the unit that my husband originally had, and Dennis said that he would send it out priority post so it would arrive the next day. We needed it desperately for my sore back and my husbands injured rotator cuff. Christmas pains I suppose. Dennis came through as promised as well as had a return label provided for return of the defective unit. We were credited as soon as it was returned.
I just want to say this company was a pleasure to deal with and did exactly what they said they would do.
Thanks to Dennis and to the mywellcare.ca staff for all your help...
“I’m very impressed with your service. With your prompt shipping, updates on status of shipment.It’s so nice to receive free shipping as well. I just got my package today and can’t wait to try everything.Keep it the same and I will be back. Thank you! “