i purchased a TENS machine for my mom, which stopped working after 1 use. i called the company and they were SO nice, saying they would send me a new machine and include some free electrodes to cover the cost of the return shipping. they sent the new machine overnight, which works perfectly. i have never encountered such a trouble-free transaction on an online purchase before. i have already placed another order with this company. very impressed!
Thank-you so very much Dennis for your highly professional services. I appreciate your promptness in returning my calls and in answering all of my questions with regards to meeting the mobility needs of my father. Your honesty and compassion helped me tremendously and will not be forgotten. Great customer service and products...thank-you for caring. Diane M.