I ordered the Thermotex Platinum but a Thermotex Knee & Thigh was sent instead. I called Wellness. They checked their record and sent out the correct one immediately with a prepaid return label inside the package. I just put the label on the previous package and sent it back to Wellness, nice and easy. Thanks again for the great services.
Placed order for a Tens machine and had seconds thoughts may be wrong unit for me Called spoke to Dennis he was great he called the office and had the order cancelled with no hassel.He then gave advise as to what unit to buy.Went back on line and bought the Tens unit.The machine arrived within a few days and I am 100% pleased with the service and the product .Recommend this company for sure